Shipping policy

Effective Date: 20 May 2026

Thank you for shopping with M.Yousaf Collections. We are committed to delivering your orders safely and as quickly as possible. Please review our Shipping Policy to understand how we process and deliver your purchases.

1. Order Processing Time

  • All orders are processed within 2days after payment confirmation or order placement.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • During sales, holidays, or periods of high demand, processing times may be slightly longer.

Once your order has been processed, it will be handed over to our shipping partner for delivery.

2. Shipping Methods

We offer the following shipping options, depending on your location:

  • Standard Shipping
  • Express Shipping (where available)
  • Cash on Delivery (COD), if available for your area

Available shipping methods will be displayed during checkout.

3. Delivery Timeframes

Estimated delivery times are:

  • Major Cities: 4-5 BUSINESS DAYS
  • Other Cities and Towns: 6–7 BUSINESS DAYS

Delivery estimates begin after your order has been processed and shipped.

4. Shipping Costs

Shipping charges are calculated based on your order and delivery location.

  • Standard Shipping: 250
  • Express Shipping: 300
  • Free Shipping: Available on orders above 10 (if applicable).

The final shipping cost will be displayed during checkout before you complete your purchase.

5. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation via email or SMS (where applicable).

If tracking is available, you will also receive a tracking number that allows you to monitor the status of your shipment through the courier's tracking system.

6. Delivery Issues and Delays

While we strive to deliver every order on time, delays may occasionally occur due to circumstances beyond our control, including:

  • Severe weather conditions
  • Public holidays
  • Courier service disruptions
  • High order volumes
  • Remote delivery locations
  • Incorrect or incomplete shipping information provided by the customer

If your order is significantly delayed, please contact us and we will work with our shipping partner to assist you.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

If an incorrect or incomplete address is provided:

  • Delivery may be delayed or unsuccessful.
  • Additional shipping charges may apply for re-delivery.
  • M.Yousaf Collections is not responsible for delays caused by incorrect customer information.

8. Failed Delivery Attempts

If a delivery cannot be completed due to the recipient's unavailability or incorrect address, the courier may attempt re-delivery or return the package to us.

Additional shipping charges may apply if the order needs to be shipped again.

9. Damaged or Missing Packages

If your order arrives damaged or items are missing:

  • Contact us within 1day of receiving your order.
  • Provide your order number along with clear photos of the package and products (if applicable).
  • We will investigate the issue and work toward an appropriate resolution.

10. Contact Us

If you have any questions regarding shipping or your order, please contact us:

Store Name: M.Yousaf Collections
Email: myousafcollections@gmail.com

Our customer support team will be happy to assist you.